ONLINE STORE REGULATIONS

§ 1. General Provisions

  1. This regulation, hereinafter referred to as the "Regulation," defines the terms of use of the online store located at https://taksuba.com/, hereinafter referred to as the "Store."
  2. The Store is operated by Geometric Goods spółka z ograniczoną odpowiedzialnością with its registered office in Kraków, ul. Tadeusza Kościuszki 47/30, 30-114 Kraków, Poland, entered into the Register of Entrepreneurs of the National Court Register maintained by the District Court for Kraków-Śródmieście in Kraków, XI Commercial Division of the National Court Register, under number KRS 520526142, REGON 520526142, NIP 6772471263, with share capital of 5,000.00 PLN, hereinafter referred to as the "Administrator."
  3. Store address and contact details: website - www.taksuba.com, phone: +48 730 391 333, Administrator's registered office - ul. Tadeusza Kościuszki 47/30, 30-114 Kraków.
  4. Every person should read the Regulations before using the Store.
  5. Purchasing in the Store requires the Customer to have an active and functioning email account.

§ 2. Types and Scope of Store Activities

  1. The Store sells clothing and leather goods via the Internet.
  2. The offered items are new and produced in Poland.

§ 3. Information on Personal Data Processing Rules

  1. The Administrator of the Customers' personal data within the meaning of Article 4(7) of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons regarding the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, is Geometric Goods spółka z ograniczoną odpowiedzialnością with its registered office in Kraków, ul. Tadeusza Kościuszki 47/30, 30-114 Kraków, entered into the Register of Entrepreneurs of the National Court Register maintained by the District Court for Kraków-Śródmieście in Kraków, XI Commercial Division of the National Court Register, under number KRS 0000934542, REGON 520526142, NIP 6772471263, with share capital of 5,000.00 PLN.
  2. All information regarding the rules of processing Customers' personal data collected and processed in the Store and using services provided by the Administrator within the Store can be found in the Privacy Policy available at: https://taksuba.com/pages/privacy-policy-for-taksuba-online-store-in-accordance-with-article-13-gdpr

§ 4. Technical Requirements

  1. To use the Store correctly and without interruption, the Customer's end station/device should meet the following minimum technical requirements:
    1. an active internet connection with a bandwidth of at least 1 Mb/s;
    2. an internet browser at least Internet Explorer 11, Chrome 43, FireFox 38, Opera 29, Safari 8, iOS Safari 8.3, Android Browser 4.4, Chrome for Android 42;
    3. enabled acceptance of cookies and Java scripts.
  2. The Store is not obliged to provide the above-mentioned devices and/or software.
  3. The installation of the software referred to in paragraphs 1 and 2 is the subject of a separate license agreement between the Customer and the licensor.
  4. The Store's website is adapted to a horizontal screen resolution of 1280 pixels.

§ 5. Terms of Purchase

  1. Information provided on the Store's websites, including information about the presented products, in particular, their descriptions, technical and usage parameters, and prices, constitute an invitation to conclude a contract, within the meaning of Article 71 of the Civil Code.
  2. Before confirming a purchase, the Store presents the Customer with the following information:
    1. a detailed description of the product and its features;
    2. the total price of the ordered products, including taxes, as well as the cost of transportation, delivery, or postal services, and a summary of the total order amount with the chosen delivery option;
    3. the method and date of payment;
    4. the method and date of service provision by the entrepreneur.
  3. Orders are placed using a form available on the store's website under the link / available by clicking the button – "Pay now" next to the product description, or in the summary of the shopping list/cart, where the Customer provides the following data:
    1. First and last name or company name;
    2. Email address;
    3. Phone number;
    4. Company name and VAT number if applicable;
    5. Shipping address data.
  4. The Customer places an order after reading the information specified in the Store's Regulations and the information specified in paragraph 2, which will be displayed electronically at the final stage of completing the electronic form preceding the expression of the will to be bound by the contract by clicking the "Pay now" button. After reading the information specified for the given Customer's order, the Customer expresses the will to be bound by the contract by clicking the "Pay now" button.
  5. All prices displayed on the Store's pages are in Polish zlotys or another indicated currency and include VAT. The price displayed in the cart summary before placing an order includes shipping costs according to the option chosen by the Customer.
  6. The Store undertakes to deliver goods free from defects.
  7. The order is considered accepted for execution after the Store confirms the acceptance of the order placed by the Customer.
  8. The confirmation of order acceptance is sent automatically after the Customer places the order.
  9. The Store may withhold the acceptance of the order in case of doubts about the truthfulness or reliability of the data provided by the Customer in the registration form. In such a case, the Store will promptly contact the Customer to clarify these doubts.
  10. In case of unavailability of part of the products covered by the order, the Customer is immediately informed. The Customer decides whether the order is to be partially fulfilled or completely canceled.
  11. The Customer and the Store are bound by the product price valid at the time of placing the order.
  12. The following payment methods are honored in the Store: electronic payment system: Przelewy24, PayPal, ApplePay, payment card.
  13. The payment deadline is 3 days from the day of receiving the order acceptance confirmation from the store.
  14. The contract is considered concluded upon the Customer's payment, after receiving the order acceptance confirmation.
  15. The ordered goods are shipped within 3-10 business days after the payment is credited.
  16. Shipments are sent via DHL, DPD, Poczta Polska, or InPost courier services. Shipping costs are specified in the "Payments and Delivery" tab.
  17. If several items are ordered, they are packed together in one shipment.
  18. If the goods are to be sent by the Store to a Customer who is a consumer, the risk of accidental loss or damage to the goods passes to the Customer upon delivery. Delivery is considered to have occurred when the Store hands over the goods to the carrier, provided the Store had no influence on the choice of carrier by the buyer.
  19. Along with the Product, an invoice confirming the purchase is sent electronically. The Customer is required to provide complete data necessary for the correct issuance of a VAT invoice:
    1. First and last name/company name;
    2. Residence/registered office address;
    3. Name and VAT number (for companies);
    4. Order number;
    5. Correspondence address.
  20. Each Customer registering and/or placing an order agrees to receive information related to the transaction process and notifications about changes to these Regulations at the email address provided.
  21. Other information about the Service's operation, as well as commercial information about new products or services of the Service, promotions of the Service, and promoting the products of the Administrator's partners will be sent only to Customers who have consented to this.

§ 6. Complaints

  1. Regarding complaints, a Customer who is a Consumer can exercise the rights granted by the provisions of the Civil Code of April 23, 1964, and the Consumer Rights Act of May 30, 2014.
  2. The Store is liable to the Customer for warranty if the sold item (product) has a physical or legal defect. A physical defect consists of the non-compliance of the sold item (product) with the contract. In particular, the sold item (product) is not compliant with the contract if:
    1. it does not have the properties that this kind of item should have due to the purpose specified in the contract or resulting from the circumstances or intended use;
    2. it does not have the properties that the Store assured the Customer of, including by presenting a sample or model;
    3. it is not suitable for the purpose specified by the Customer when concluding the contract, and the Store did not raise objections to such its intended use;
    4. it was delivered to the Customer incomplete.
  3. Complaints regarding ordered goods can be submitted by email to taksuba.store@gmail.com or by registered mail to the address:

    Geometric Goods sp. z o.o., ul. Tadeusza Kościuszki 47/30, Kraków 30-114

  4. When submitting a complaint, please provide the following data: Customer's first and last name, address, data allowing identification of the sale (e.g., login, order number, transaction date), subject and reason for the complaint, contact details.
  5. When determining the way to fulfill the Store's obligations regarding the submitted complaint about physical or legal defects of the item, a Customer who is a consumer has the right to submit a declaration of price reduction or withdrawal from the contract unless the Store promptly and without undue inconvenience to the Customer replaces the defective item with a defect-free one or removes the defect. This limitation does not apply if the item has already been replaced or repaired by the seller (Store) or the Store has not fulfilled the obligation to replace the item with a defect-free one or remove the defect.
  6. If the Customer is a Consumer, they can demand replacement of the item with a defect-free one or removal of the defect instead of the proposed removal of the defect by the Store, unless bringing the item into compliance with the contract in the manner chosen by the Customer is impossible or would require excessive costs compared to the method proposed by the Store. When assessing the excessiveness of costs, the value of the defect-free item, the type and significance of the defect found, and the inconvenience to which the Customer would be exposed by another way of satisfaction are taken into account.
  7. The reduced price should remain in such proportion to the price resulting from the contract as the value of the item with the defect remains to the value of the item without the defect.
  8. The Customer cannot withdraw from the contract if the defect is insignificant, the product was ordered with personalization, or the product was made to the customer's order with changes to the standard design or in an individual design.
  9. Complaints submitted by the Customer will be considered within 14 business days from the moment of their submission. Lack of a statement within this period is considered an acknowledgment of the claims submitted by the Customer.
  10. The Customer will be informed about the resolution of the submitted complaint in the same way that the complaint was submitted, unless the Customer specifies a different form of contact. The complaint resolution will also be sent electronically to the email address provided by the Customer.
  11. In case of a positive resolution of the complaint, the Store sends the Customer a defect-free item or with the defect removed within a reasonable time. If repair or replacement of the product with a new one is not possible for the reasons mentioned above, the Store, according to the alternative request submitted by the Customer – will reduce the price or refund the equivalent of the product price, increased by the shipping costs.

§ 7. Withdrawal from the Contract

  1. According to the Act of May 30, 2014, on consumer rights, a Customer who is a consumer has the right to withdraw from the concluded contract in writing without giving any reason within fourteen days from the day of issuing the item, i.e., from the moment when the Customer took possession of the item, or when a third party other than the carrier indicated by the Customer took possession of the item. To meet the fourteen-day period referred to in paragraph 1, it is sufficient to send a statement of withdrawal before its expiry.
  2. According to Article 38 of the Consumer Rights Act, the right to withdraw from a distance contract under the Act does not apply to the consumer in the following cases:
    1. contracts for the provision of services, if the entrepreneur has fully performed the service with the express consent of the consumer, who was informed before the commencement of the service that after the performance of the service by the entrepreneur, he will lose the right to withdraw from the contract;
    2. in which the price or remuneration depends on fluctuations in the financial market over which the entrepreneur has no control, and which may occur before the expiry of the withdrawal period;
    3. in which the subject of the service is a non-prefabricated item, manufactured according to the consumer's specifications or serving to meet their individualized needs;
    4. in which the subject of the service is an item delivered in a sealed package, which cannot be returned after opening the package due to health protection or hygiene reasons, if the package was opened after delivery;
    5. in which the subject of the service are items which, after delivery, due to their nature, are inseparably connected with other items;
  3. In the case of withdrawal from the contract, the Customer is obliged to return the goods to the address:

    Geometric Goods sp. z o.o., ul. Jerzego Samuela Bandtkiego 19 / 218, Kraków 30-129, tel 730391333 immediately, but not later than 14 days from the day they withdrew from the contract, unless the Store proposed to collect the item itself. The returned goods should be packed in a way that prevents damage during transport.

  4. In the case of withdrawal from the contract by the Customer, the Customer bears the direct cost of returning the goods.
  5. In case of withdrawal from this contract, the Customer will be refunded the product cost, without the delivery cost (except for additional costs resulting from the chosen delivery method other than the cheapest standard delivery method offered within the delivery of goods available in the Store), immediately, and in any case not later than 14 days from the day the Store was informed of the Customer's decision to exercise the right to withdraw from the contract with the Store.
  6. In the case of partial withdrawal from the contract by the Customer, the Customer will receive a refund of part of the delivery costs related to the items covered by the withdrawal from the contract.
  7. The Store refunds the payment using the same payment method used by the Customer, unless the Customer expressly agreed to a different refund method that does not involve any costs for them. The refund will occur within 14 days from the day the warehouse registers the returned shipment.
  8. The Store may withhold the refund until it receives the returned goods or until proof of sending the goods back is provided in connection with the withdrawal, whichever event occurs first.
  9. If the Customer who is a consumer has chosen a method of delivery of the goods other than the cheapest standard delivery method offered by the entrepreneur, (applies to the method of initial delivery to the Customer) the entrepreneur is not obliged to refund the Customer the additional costs incurred.

§ 8. Final Provisions and Description of the Possibility of Using Out-of-Court Complaint and Redress Procedures

  1. The provisions of this Regulation are not intended to exclude or limit any rights of a Customer who is also a Consumer, vested in them by mandatory provisions of law. In the event of any inconsistency between the provisions of this Regulation and the above provisions, the latter shall prevail.
  2. In matters not regulated by this Regulation, the provisions of Polish law shall apply, including in particular the Act of May 30, 2014, on consumer rights, and the Act of April 23, 1964 - Civil Code.
  3. Information on the possibility for the Customer who is a consumer to use out-of-court complaint and redress procedures and the rules of access to these procedures are available at the offices and on the websites of county (municipal) consumer advocates, social organizations whose statutory tasks include consumer protection, Provincial Inspectorates of Trade Inspection, and at the following internet addresses of the Office of Competition and Consumer Protection:
    • http://www.uokik.gov.pl/spory_konsumenckie.php;
    • http://www.uokik.gov.pl/sprawy_indywidualne.php;
    • http://www.uokik.gov.pl/wazne_adresy.php.
  4. A Customer who is a consumer has, among others, the following options for using out-of-court complaint and redress procedures:
    1. A permanent amicable consumer court operating at the Trade Inspection - the possibility of applying for the resolution of a dispute arising from the concluded Sales Agreement;
    2. Provincial Inspector of Trade Inspection - the possibility of applying for the initiation of mediation proceedings for the amicable settlement of the dispute between the Customer and the store;
    3. A county (municipal) consumer advocate or a social organization whose statutory tasks include consumer protection (including the Consumer Federation, the Polish Consumer Association). Advice is provided by the Consumer Federation at the free consumer hotline 800 007 707 and by the Polish Consumer Association at the email address porady@dlakonsumentow.pl

§ 9. Other Provisions

  1. The Administrator reserves that all materials available in the Store are protected by copyright. The Customer has the right to use them only within the limits of permitted personal use. Copying, reproducing, disseminating on the Internet, and other forms of using materials and information placed in the Store, exceeding the limits permitted by law, are prohibited.
  2. It is prohibited to copy, reproduce, or otherwise use, in whole or in part, the intellectual property rights to the content referred to in paragraph 1 above by the Customers.
  3. In all matters not regulated in this Regulation, the provisions of the applicable Polish law shall apply.
  4. The Administrator reserves the right to make changes to this Regulation, provided that for orders placed before the change of the Regulation, the version of the Regulation in force at the time of placing the order applies.